Mon-Sat from 7 am to 9 Pm
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Here you can find all the answers you need. If you dont find your question here please Whatsapp us direct at +297 594 8884
What do I have to wear?
For a joyful and comfortable ride, we strongly recommend you wear long pants or if not a beach towel for on the saddle. for shoes, we always recommend sneakers, boots, or closed-shoes, and a shirt that does not overly restrict movement. (Of course, bring Sunset and don’t forget your camera 🙂
What time of shoes?
The best horseback riding clothes are closed-toe shoes without a heel, sneakers is ideal.
Do not wear sandals, crocs, high heels, flip flops, etc.
Can we gallop?
We so do not suggest or allow galloping on the trail but nearby the North coast if permitted by the tour guide you can for a short distance.
What is included in the Tour?
The tour includes our trained Paso Fino horses, tour guide, water, and complimentary pick-up and drop-off transportation from your hotel to the ranch. ( note: be aware that we pick up at the hotel area, anything outside we might not offer this free complimentary service)
Do you go in the water with the horses?
Going in the ocean is not permitted, by the North Coast has a wild sea, so the answer is no.
What type of horses do you have?
The Paso Fino is a naturally gaited light horse breed dating back to horses imported to the Caribbean from Spain. Pasos are prized for their smooth rides
What are the pickup times?
From 30 to 60 minutes prior to the ride 9 am and 4 Pm.
If I am pregnant can I ride?
No, we do not advise you to ride while you are pregnant.
What if I am overweight?
The Paso Fino breed can only carry a maximum weight of 250 pounds
Is water Included?
Yes, Water is included and you will receive a bother at La Ponderosa Ranch
Do I have to wear a mask during the ride?
No, the mask is not mandatory in open areas so you will not be required to wear the mask.
What are your cancelation policies?
– Cancellation up to seven calendar days from the activity, refund of your booking is possible after taking credit card costs.
– 50% refund is possible from seven calendar days to 48 hours from activity.
– No refund is possible within 48 hours of the activity date.